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Customer Engagement Hub

Propelling Saudi Arabia to the forefront of next generation AI-driven CX and world-class BPO solutions.

About Solex Plus

We are a team of people inspired by the rich and deep-rooted culture of values, trust, and dedication. We are inspired by Saudi Arabia's Vision 2030 Our proven methodology enables businesses to deliver exceptional CX moments across a 24/7 omnichannel environment well supported by robust BPO solutions

Lasting
Support

Attain
Plus

  • Billing information
  • Change of personal details
  • Complaint and issue resolution
  • Cross-sell and up-sell programs
  • Lead generation
  • Multichannel campaign execution
  • Outbound customer surveys
  • Product information requests
Learn More

Care
Plus

  • Cross-sell and up-sell programs
  • Inbound B2B and B2C tele sales
  • Lead generation
  • Multichannel campaign execution
  • Order taking, processing and catalog sales
  • Outbound customer surveys
  • Product information requests
Learn More

Support
Plus

  • Application support
  • Basic Tier 1 support
  • Complex Tier 2 and Tier 3 support
  • Hardware diagnosis
  • Network support
  • Proprietary application support
  • Remote control assistance
Learn More

Report
Plus

  • Employee benefit administration
  • HR management
  • Payroll management
  • Recruitment (sourcing, screening, and selection)
  • Risk management (worker compensation, and dispute resolution)
Learn More

People
Plus

  • Contact center design
  • Contact center implementation
  • Technology design and selection
  • Business continuity / Disaster recovery planning
  • Organizational and process design
Learn More

Facts & Figures

1000+

Employees

We employ more than 1000 talented individuals from diverse cultural and ethnic backgrounds.

70%

Female Employees

Almost a third of our workforce comprises of women.

73%

Bilingual Employees

Almost a third of our employees speak both Arabic and English in addition to other languages. 

4000+

Saudi youth trained

We have helped train more than 4,000 young Saudis.

120+

In-house training seats

We host more than 120 training call center seats inhouse.

Our Clients

Let us move
Your business
forward

Get in touch

info@solexplus.com.sa
+966 9200 11633

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